We're sorry to hear you're having an issue with your order! We offer 90-day returns for all orders placed through our website. All of our products carry a limited lifetime warranty, for more information on our Limited Lifetime Warranty please view our Warranty FAQ page. For more information on returns please view our Return Policy
Prior to shipment of any returned product, all return request must receive a Return Merchandise Authorization (RMA) from Check-Mate
-In order to obtain an RMA, customers must use the Returns Portal below
-All return requests must be made to Check-Mate within 90 days from the date of purchase.
-Any return for a refund must be in new and sellable condition in original packaging.
-If a refund is required, we will only refund the value of the goods, and not the cost for shipping.
-Refunds will be processed via the same payment method as the original purchase.
*Please note a Printer is required for return labels!*