We're sorry to hear you're having an issue with your order! We offer 90-day returns for all orders placed through our website. All of our products carry a limited lifetime warranty, for more information on our Limited Lifetime Warranty please view our Warranty FAQ page.
Prior to shipment of any returned product, all return request must receive a Return Merchandise Authorization (RMA) from Check-Mate
-In order to obtain an RMA, customers must use the Returns Portal below
-All return requests must be made to Check-Mate within 90 days from the date of purchase.
-Any return for a refund must be in new and sellable condition in original packaging.
-If a refund is required, we will only refund the value of the goods, and not the cost for shipping.
-Refunds will be processed via the same payment method as the original purchase.